IDEX 2019: FLIR opens regional service centers in Germany and UAE.

FLIR Systems, Inc. announced the opening of regional service centers in Frankfurt, Germany and Dubai, United Arab Emiratesto support its customers that usechemical, biological, radiological, nuclear, and explosives (CBRNE)threat detection products.

IdentiFINDER 2 at the FLIR stand at IDEX (Picture source: Army Recognition)

 The two facilities are now providing maintenance and support capabilities for specific product families. The Frankfurt facility supports legacy FLIR identiFINDER and identiFINDER-R400 products, formerly known as the identiFINDER-2, while Dubai supports the Fido X2 and X3 products. Later this year, each facility will expand its service capabilities to more FLIR CBRNE products. The new centers will provide customers faster product service response times.

FLIR’s Frankfurt facility will also provide free identiFINDER training courses for customers. The courses will cover radiation detection handhelds, their related software, and the FLIR RAD mobile app for iPhone and Android devices through a mixture of lectures, demonstrations, and hands-on experiences. Courses will begin in the third quarter of 2019.